11:48 AM CST - August 20th, 2020 - Resolved
The service degradation has been resolved. Please reach out to our support team if you encounter any further errors.
11:35 AM CST - August 20th, 2020 - Monitoring
We have deployed a fix to the issue and are monitoring to ensure that the timeout errors are resolved.
11:20 AM CST - August 20th, 2020 - Identified
We have identified the root cause of the intermittent errors and are working towards deploying a solution.
11:05 AM CST - August 20th, 2020 - Investigating
We are investigating an issue that is causing increased timeouts. This may result in slow behavior or errors in the Management App, FLEX Web portal, Mobile App, or Group5 kiosks.