Check that the class does not have an “X” next to it on the schedule in the CustomerControl™ panel. If this is the case, the selected class may not be on your kiosk. Contact your Customer Experience Advisor to add the class.
Articles in this section
- Kiosk is showing a registration screen
- Touch screen isn’t responding to touch
- Kiosk isn’t loading Fitness on Demand software
- What do I do if the external audio or general audio system is not functioning?
- A video is playing, but there is only a black or paused screen
- Class is scheduled, but not displaying on the kiosk schedule
- How do I stop a live event or scheduled video?
- The schedule is not syncing, what do I do?
- How do I restart the application?